You can choose which emails you’d like to receive in ‘Email Settings’. This is located at the top right of the website. To visit ‘Email Settings’ now, click here.
2. How do I unsubscribe from Project Finance news emails?
To unsubscribe from emails please click ‘unsubscribe’ at the bottom of an email and follow the instructions. Alternatively visit ‘Email Settings’, found at the top right of the website. To visit ‘Email Settings’ now click here.
3. Why have I stopped receiving Project Finance news emails?
i) Double check that you are ticked to receive emails by visiting 'Email Settings' here.
ii) If this shows you are ticked to receive emails it’s possible that company firewalls and spam filters are affecting your Project Finance emails. Please check with your IT Department about allowing Project Finance emails through.
iii) If this is not the case, please contact Customer Services and we can look into this matter and check when the last email was sent out.
Email: customerservices@euromoneyplc.com
Telephone: +44 (0) 20 7779 8610
Subscriber information
1. Who do I contact if I have a question about my subscription?
If you have any questions please do not hesitate to contact us using the details below:
Nick Davies
Email: ndavies@euromoneyplc.com
Telephone: +44 (0) 20 7779 8284
Fax: +44 (0) 20 7779 8288
To help us quickly retrieve your subscription details please include your name and, if possible, your subscription number. This number appears on the address label of your print magazine, and can also be found on your invoice and receipt. It will start with MTF 000.
2. Where can I find my subscription number?
Your subscription number appears on the address label of your print magazine. It can also be found on your invoice and receipt. It will start with MTF 000.
3. How do I change the delivery address of my Project Finance print magazine?
OR: How do I change the email address attached to my subscription?
OR: How do I change the individual’s name attached to my subscription?
We require all address changes, including individual names and email address changes, to be submitted in writing. This can be via email, fax or by post:
Customer Services
Euromoney Institutional Investor plc
PO Box 18083
London
EC4V 5JS
United Kingdom
Email: customerservices@euromoneyplc.com
Telephone: +44 (0) 20 7779 8610
Fax: +44 (0) 20 7779 8602
Please state both the old address and the new address, and most importantly your subscription number. This will help us to retrieve and change your details.
4. I am missing a copy of the magazine, how do I claim?
Please contact Customer Services, stating your subscription number, the name of the magazine and the cover date of the issue you are missing e.g. April 2012. We will resolve the delivery issue as quickly as possible.
Customer Services
Euromoney Institutional Investor plc
PO Box 18083
London
EC4V 5JS
United Kingdom
Email: customerservices@euromoneyplc.com
Telephone: +44 (0) 20 7779 8610
Fax: +44 (0) 20 7779 8602
5. I’ve forgotten my password or username. What can I do?
Your username is the email address you’ve supplied previously. And to request an email reminder of your password, simply click here.
Payment information
1. How can I pay for my subscription?
You may pay for your subscription online by credit card (Visa, Mastercard, American Express) or by requesting an invoice be sent to your company. The invoice will state payment options, including details of cheque and bank transfers.
2. What shall appear on my credit card statement for my subscription?
If payment is taken online your statement will have the reference – "EUROMONEY ONLINE TRAN LONDON". Otherwise it will show - “Euromoney Inst.Investor PLC London UK”. For payments made to an Agency please contact the Agency directly.
3. When will my subscription start and finish?
This information can be found on your receipt. Alternatively you can contact Customer Services – simply email customerservices@euromoneyplc.com or call +44 (0) 20 7779 8610 (UK). Please let us know your name, the magazine’s name (Project Finance) and, if possible, your subscription number. This will help us to quickly retrieve your subscription details.